Dynamics Gp Consultant Newsflash: Great Plains Nationwide Remote Support

In the time of economy slow down you should probably try to tighten the belt and cut luxury ERP support plans.  In this small publication we are highlighting the option of supporting Great Plains Dynamics GP remotely from our Dynamics GP call center and GP Dexterity Software Development Factory.  Psychologically, you probably want to see your Great Plains Consultant or Programmer sitting in your office, to shake hands in initial often evaluation meeting, however think about associated expenses: Great Plains Development travel time and mileage, minimum number of hours per visit, plus if you are in downtown Los Angeles, New York or Chicago – local rates have really sky rocketed.  Let’s look at the alternatives:

                                            

1.       Great Plains Support via Web Sessions.  Web Session allows GP users and supporting technician to share the same computer, including keyboard and mouse control, plus you are in real time phone conference.  Often, if you are using advanced teleconferencing or such technologies as skype – you can see the phase of the consultant, if she or he uses web internet camera

2.       No travel time and potentially instant support.  If you had traditional onsite visiting Great Plains support from local Dynamics GP VAR or Technology Partner, you probably already understand the time lag between your initial request for support and the day when consultant shows up in your office.  In may take from several days to couple of weeks.  With remote support this time lag, typically related to travel time waste for consulting workforce, doesn’t exist or minimized

3.       Broader Expertise.  Centralized Dynamics GP technical support center carries more consultant with often deep specialization, opposite to local Dynamics GP reseller, who has to serve very diversified community of Great Plains customers with just a few field consultants.  Small and even midsize Great Plains Resellers often cannot afford Dynamics GP programming and technical consulting departments, while nationwide Dynamics GP Partner typically carries Great Plains Software Development Factory

4.       Great Plains Customizations and Programming.  Integration with ecommerce websites as well as EDI and Legacy databases integrations could be programmed in eConnect.  Traditional Great Plains user interface modifications are typically coded in Great Plains Dexterity.  Both eConnect and Dexterity modifications require version upgrade code review

5.       Great Plains Reports support.  FRx, ReportWriter, Crystal Reports, Microsoft SQL Server Reporting Services or SSRS are common reporting tools for Microsoft Dynamics GP

Dual Nature: Using Your Facebook Profile to Sell Your Real Estate

Some people find that it’s most expedient to create a new Facebook profile for selling their real estate. However, if you already have friends and family that are also contacts, you might want to just go with the profile they already have friended. In any case, setting up a Facebook profile to further your real estate business is easy, but requires some thought.

Unfortunately, Facebook is not yet to the point where you can automatically designate specific posts or applications as not-to-be shared. If you have your Wall open to the public or your News Feed, you may want to ensure that everything posted is client-friendly. This may mean censoring both your and your friends’ contributions to your Facebook profile.

Setting the Privacy controls on your Facebook account will help you make this a dual account for both clients and friends. Depending on the nature of your contacts, you may want to designate certain areas as “certain friends only” and similarly restrict who can contact you certain ways.

Deciding whether or not you want to open your entire profile to the world depends on how accessible you want to be. You can always request a client as a friend or give them your Facebook contact info to request you. However, if you want people to be able to access your real estate information on Facebook, it could be a good business move to judiciously open up a few key parts of your profile to the public.

Your basic information is probably something you should keep to a select group of friends. Your clients don’t need preconceived notions about you based on what they can read about your sexual preferences, your religion, or your political views. Unless you are aiming to sell real estate only to persons of a certain religion, noting that you are a passionate follower of the Flying Spaghetti Monster may cause people to pass you by, even if you aren’t actively proselytizing to them.

Your profile pictures are a good one to leave open, but make sure they are professional and simple. Don’t post pictures of your family or your dog or your wood tick farm. Your clients like to be able to see a clear photo of you, so they can recognize you. It’s okay to have a photo or two of your family in a different album (some people like to have a feeling of connection with their realtor) but don’t overdo it.

Applications are a hard one. Consider not adding too many frivolous ones. If you absolutely must have some, place them at the very bottom of your Facebook page, where only the determined ever go. And, whatever you do, don’t use them to contact clients with. Attacking someone with your zombie is generally not a good way to convey a professional impression. Applications can also work for you if you install a few good real estate-related ones, so take some time to check them out.

Your Wall may best be hidden. Many spammers will use the Wall to place ads or phishing scams. Also, if your friends are using your Wall, it doesn’t make for a professional impression if they’re posting things like “U R so hawt! Wanna see U soon, sweetcakez!” Use your own discretion. Remember that clients can always use the Message function to send you private messages into your Inbox.

Keep an eye on your photo albums and keep your personal ones to selected friends lists. The real estate albums you will, of course, wish to keep open to the public. Make sure every photo is properly tagged and given some kind of information. A link to the listing your actual website is good, but including as much information as possible can make a photo a better tool to get people to your website.

The Search function can be modified to show as much or as little information as you want. Since you are using this profile as a business tool, you will probably want people to be able to contact you. Set the Search Visibility to Everyone, create a public search listing and allow people to find information about you and send you messages.

Your News Feed and Mini-Feed you should keep open. Every time you change something on your profile, it will be noted and is a great way to let people know what you’re doing with your real estate without actually annoying them with direct messages. This can be modified to show people certain actions and hide certain actions. Play around with the Facebook Privacy controls to find the best combination. This is where you can hide updates to personal information that clients need not see.

Use the Privacy>Applications section to restrict views of anything else you don’t want people to see. It’s up to you to consider whether they would benefit from knowing which groups you belong to or events you’ve been invited to.

Look at your Facebook profile from a client’s view. Block everything that could leave them with a negative impression, but leave enough that they get a definite idea of your approach to your business. Facebook is an incredibly fast-growing social networking site which is enhanced by its easy-to-use, professional-looking layout. It definitely can be a valuable tool when used to enhance a professional image.

Contact Centers New Software That Allows Vacation and Holiday Planner

Managing contact centres is a mammoth task and even more so when you have to manage staff holidays and days off. You need to make sure that you have enough staff covering the phones and make sure that you keep the delicate balance between keeping staff moral up and not allowing holidays to affect your operational costs.

The TotalView Vacation and Holiday Planner enable you to simplify the whole process, from selecting possible holidays to approving the entire workforce’s time off. This will save a lot of administration time and allows you to set rules for all of your call centre agents giving them more control over their paid and unpaid leave.

This programme is designed to cut down on operational time and ensure that you will have enough staff to cover the call centre every day of the year. It gives your call centre agents the chance to ask for holidays through an online request service which will approve the days automatically if the call centre is adequately staffed.

The TotalView Vacation and Holiday Planner do not just cover holiday requests. It is also possible to use it for managing sick leave and personal leave each which have different rates and different restrictions. There are rules which can be set so that you cap the number of agents who take time off each day and also you have the ability to monitor the amount of half-days and early finishes each staff member has.

Another unique feature of this programme is the ability to customise it for each area of the call centre. Obviously different departments have different needs so each location can be managed separately.

Call centre agents can view the holiday request screen individually which allows them to see which dates are available. They are easy to use and will not let anyone book a holiday if there is not enough cover for them. It is up to the agents themselves to make sure they book their holidays well enough in advance so that they can have the leave – It works on a purely first come first serve basis.

There will obviously be some people who miss out on the dates that they wanted because they booked them too late, but this is the same with or without this programme. However, it is possible for those who missed out to place themselves on a waiting list in case the dates become available. If somebody does cancel their holiday, as a manager you can customise the way you deal with this. You can set it so that the first person on the waiting list automatically gets the dates or you can reserve it and give it to which you choose to.

Once you install the vacation and holiday planner, you will immediately see how much of your time is freed up. There is no need to personally deal with individual holiday requests or queries so you will have more tie to spend on the running of your business.

At the end of the day, holidays are important to everyone in a workplace and it is important that everyone has a fair share of annual leave. By installing this programme, you are ensuring that your employees take an active role in booking their preferred holiday dates.

What to Look for in a New Desk Top Computer

While desktop computers can be a little more bulky than laptops, they offer a lot more power too. From playing games to watching movies; from designing to development they play many different roles in our life. They are hugely useful in many different working environments from offices to hospitals. And unlike laptops, Desktop Computers are cheaper and faster.

There are many large companies that manufacture and sell desk top computers. There are also many different types that are useful in many different areas. The key differentiator is with the internal components; Microprocessor, RAM (Random Access Memory), Hard drive, Monitor, Graphics Card. So let’s talk about these components in detail.

Microprocessor – It is called the “Brain of the Computer” and is responsible for the overall functioning of your Desktop Computer. Be very precise when it comes to this. For home use you may choose a dual core processor, Core 2 duo or Quad Core for professional developers. The Core 2 Extreme Processor (the fastest available in the market) is great for the high end gamers.

RAM – it helps in increasing the performance of the computer, today generally 2 GB (Gigabyte) of RAM comes in with a Desktop Computer that can be upgraded to 4 GB or more.

Hard drive – Desktop computers can come with a huge amount of hard disk space. It is important to understand what you want to do with it. For example, if you are wanting to store a lot of movies and music, you may want to look at something as large as 500 GB or even higher.

Monitor – From a CRT monitor to a TFT, and from 15” inch to 21” inch, there are many different options and one suitable for everyone’s pocket.

Graphics Card – This enhances the graphics and display of your computer. A good graphics card will take your computer to a different level. There are dedicated as well as on board graphics available. Ranging from 64 mb – 1 gb of dedicated and 128mb – 1 gb of onboard graphics.

We can see that there are a number of factors to consider when choosing a new desktop computer so it is worth reading reviews and also keeping a look out for seasonal offers.

Gaming Jobs Available To Anyone That Wants To Start Working In The Field Of Video Gaming

Most gaming jobs are in quality assurance testing and require that the tester works at the video game companies “in house” location which is normally not close enough  for people like you and me.But now gaming jobs can go to freelance gamers that get a membership and work from home beta testing new games before they are released and check them for defects or glitches in the programming.

Top level game tester salary can be attained for the dedicated gamer and bonuse will be available for catching major flaws in the games playability and programming.Gaming jobs are important because companies need to know how normal people play games and what they expect to get out of a title.

If you love playing video games and would love to start getting paid for it by top video game companies then consider such gaming jobs like beta testing and quality assurance as an option.You don’t even need to have experience testing games because you will be taken step by step through the process to make sure you can make the most money possible testing video games online.

To get started and see the whole list of gaming jobs that you can start on from home then check out this great website that I started out with and have made lots of money ever since @ Gaming Jobs Online. They provide a list of companies that you can get started with right away.

Make sure to also create a profile and get involved in the forums so you can share your opinion about games and stuff with others.See you there.