Does anyone know how to set up the tv2 on a dishnetwork satellite?

We unhooked our satellite to rearrange and now the tv2s wont work. Dishnetwork wants to charge us to fix this but I feel they saw we disconnected and disconnected it on their end or something of that nature because it worked fine before we unhooked it.
For the record we feel we have tried everything possible to avoid paying these people.
Any suggestions or troubleshoots would be appreciated!
Thanks in advance.
I did contact support, and they want to send someone to my house and charge me for it instead of “walking me through it”.

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