There are lots of online companies which offer call center services. VoiceShot is a very popular company which offers such high end services. Their services are highly user friendly and includes XML voice alert, IVR developer web based voice broadcasting, virtual office phone system, virtual receptionist, and group texting feature. The relatively high competition in this field has presented a lot of opportunities to various companies. But, it is very essential to ensure customer satisfaction to retain your customers.
They offer a wide range of services at an affordable price. Their outbound calls feature enables a user to make a large number of interactive calls and monitor them through an online facility. Clients can use this feature to stay in touch with their customers through regular surveys, notifications on product updates, new attractive offers etc.
Unlike other voice broadcasting software, this company offers a very user friendly platform. This enables even a relatively inexperienced person to use these services to good effect. This program also offers a self learning module which allows users to familiarize themselves with all the key features such as recording calls, saving messages, dealing with various callers and downloading calls.
As an introductory offer, they provide two hundred phone calls that can be made for free. In order to avail these phone calls, all you need to do is complete an online application form and submit it. This form demands only basic details. Also, a free trial version is available, which ensures that the user can get a hands-on experience with the software before purchasing it.
Customer satisfaction is a major priority for all businesses. Therefore, the people behind this product have tried their best to make their efforts reflect in the performance of the program. This explains the wide popularity of the program. They have been developed to enhance the working of call centers. The various services including toll free interactive services have been setup with this view in mind. This feature will help the clients to keep their customers updated about the latest developments and hence assure customer satisfaction.
They also offer a virtual receptionist service which offers huge possibilities for the users. They include voice mail, Auto Attendant, Instant setup, call transfers and survey emails and calls. One can also automate his telephone calls using certain applications offered with this program.
An important point to note is that they offer all these services at an affordable price. There are various usage plans available. Their customer service agents can help you in selecting a suitable plan according to your requirements. Summing up, VoiceShot offers state-of-the-art services which are highly customizable.
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